WHAT IS IT
Built on a proven track record of cleaning educational facilities in Greater Vancouver, Urban Glow Maintenance Solutions is pleased to offer the EduClean System. Through our years of experience, we have developed a systemized approach to cleaning schools that is efficient, cost-effective, and reliable, giving you peace of mind, professional cleanliness, and compliments instead of complaints.
WHO WE WORK WITH
THE FOUR PRINCIPLES OF THE EDUCLEAN SYSTEM
We value and work toward building trust with our clients. We hire highly motivated individuals who all undergo criminal record checks and are trained with a high level of professionalism. We only use Health Canada approved cleaning products and are fully insured.
We take care to not just sanitize your surfaces but thoroughly disinfect them. Our uniforms make us easily identifiable and our cleaning expertise and exceptional care will put you at ease so that you can focus on your work, without having to worry about ours. We take pride in our work so that you can be proud of your facilities and feel safe and confident in your school environment.
We provide a checklist so that you know exactly what we will be cleaning, where in the building we will be, and the team member performing the service. Our systematized procedures guarantee that all critical areas of your school are cleaned every night without compromise.
Through our live document Task List, principals can have direct communication with our cleaning team while the work is being completed. Our easy-to-use Janitorial Request Form reduces the number of emails to your administrative staff while ensuring you always have all the supplies you require. You will also have 24/7 access to our operations manager, should any needs arise.
SERVICES WE OFFER
The EduClean System includes the following services:
Disinfecting Services – We provide disinfecting services throughout the school day as well as one full disinfection at the end of each night, following the BC Ministry of Health’s guidelines for school hygiene and safety. Our teams use hospital-grade electrostatic machines that eliminate up to 99.9% of viruses and harmful bacteria.
Janitorial Services – We provide garbage and recycling collection, bathroom cleaning and sanitizing.
Carpet Vacuuming – We clean all the carpets in your facility.
Floor Cleaning – We use auto-scrubbing machines with cleaning solution to wash your school floors.
Supply Reordering – We take care of ordering, stocking, and replenishing all the paper towels, toilet paper, hand sanitizer, hand soap, and other cleaning supplies for your school.
Floor Polishing – We offer stripping and waxing of all floor types from linoleum floors to VCT, using the right cleaning products and systems for the various floor types in your facility to ensure they are properly protected. This is done 1 to 3 times per year depending on the amount of traffic the floor receives.
Carpet Deep Cleaning – We provide carpet shampoo, steam, and extraction as part of your annual maintenance program.
Pressure Washing – We can pressure wash the exterior of your facility, the concrete around the building, as well as your parking lots.
Window Cleaning – Windows are sprayed with detergents, scrubbed, rinsed, and squeegeed.
BENEFITS OF THE EDUCLEAN SYSTEM
Our EduClean System provides a wide range of benefits, including:
Clean Environment – A consistently clean school provides a healthy environment for children to learn, a positive place for staff to teach, and wonderful venue for parents to build community. A clean facility also helps communicate the care you have for your community and positively impacts enrollment decisions.
Peace of Mind – You’ll have the confidence that comes with a clear understanding of what has been cleaned and when, the assurance of having a professional and reliable cleaning team, and two-way communication between your school and the cleaning team to solve issues as they arise.
Save Time – Save time by transferring the supply reordering responsibility to our team. Save energy with less complaints about uncleanliness to reply to.
Save Costs - Our specialization with cleaning schools means we can buy supplies in bulk, leading to reduced costs which we can pass onto you. Our professional equipment also saves the amount of work it takes to clean your facility, also leading to cost savings.
Reduce Waste – Our auto-diluting chemical dispensers take the guess-work out of diluting cleaning agents, disinfectants, and bathroom & floor solutions, using the exact right amount needed and reducing waste.
The story of Urban Glow Maintenance Solutions began with the family of its founder, Marcelo Ponce, arriving in Canada as refugees from Chile in 1975. Upon arrival, his grandfather, Carlos Martinez, began working as a dedicated and caring custodian with a mission to serve at the highest level - as his wife and four children depended on it. This mission was instilled in Marcelo, and he began working with his grandfather at the age of 14 up until his post-secondary life. Through the teachings of his grandfather as well as his university education, Urban Glow Maintenance Solutions came to be.
Marcelo’s family background inspired him to start a company that could help immigrants, refugees, single moms, and high school graduates by providing them with meaningful work. Currently, Urban Glow Maintenance Solutions employs a group of university students as well as new immigrants, with the vision to provide practical skills, work experience, and personal growth opportunities so that they can excel in life. What started off as Core Values that he learned from his grandfather are now used in the hiring and training processes of his team. In selecting his team, Marcelo chooses enthusiastic and motivated individuals who can live out Urban Glow’s core values: be honest, take initiative, be responsible, and help out.
As a proud graduate of Vancouver Christian School, Marcelo knows first-hand how important the school environment can be in the life of a student, so he brings that heart into his cleaning and instills those values into his team as they seek to serve their clients with utmost care and excellence.
Marcelo with his grandfather, Carlos Martinez
“Urban Glow has been maintaining our school building for more than 18 months and we are delighted. Anytime we have a special request, it is dealt with quickly and graciously. The cleaning is well done and there has been continuous, careful sanitizing as well as special attention given to areas used by children of essential workers during the COVID-19 situation. Everyone, from the business owner, Mr. Ponce, to the night cleaning crew, is respectful, kind, and flexible; we see them as an essential part of our school community.”
Andrea Wiebe, Elementary Principal, Vancouver Christian School
“Urban Glow Maintenance Solutions has been providing cleaning services for our secondary school campus since September 2019. They have been a critical partner during the exceptional challenges of the pandemic. Their team collaborated with us to develop safety procedures and sanitation plans that fit our needs and budget while incorporating the latest research and best practices. The Urban Glow team has consistently provided dependable, quality work. They are responsive to our changing needs and they follow through with their commitments. Having Urban Glow as a sanitation partner has been integral to the success and safety of our organization.”
Adam Wasik, Secondary Principal, John Knox Christian School